Shipping Policy
Thank you for visiting and shopping at de.anthbot.com. ANTHBOT aims to offer you the best shipping options. The following are the terms and conditions that constitute our shipping policy.
Note: We ship from your country or nearby countries, and generally no customs duties will be incurred, however, if there is consumption tax, you will need to bear it yourself.
Shipment Processing Time
All orders are processed within 2-4 business days.
The estimated delivery time is 3-7 business days.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email.
If the item is out of stock, the delivery may be delayed, and we will contact you by email.
Shipping Area and Shipping Method
Country | Postal Method | Shipping Origin | Transit Time |
Shipping Fee |
Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom | Express delivery | European Warehouse | 3-7 Days |
Orders over 99 €: free shipping Orders less than 99 €: 6.99 € |
United States | Express delivery | US Warehouse | 3-7 Days |
Orders over 99 €: free shipping Orders less than 99 €: 6.99 € |
Canada | Express delivery | US Warehouse | 10-15 Days |
Orders over 99 €: free shipping Orders less than 99 €: 6.99 € |
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking information will be updated within 48 hours.
If your tracking information has not been updated within 10 business days, please get in touch with support@anthbot.com .
Shipping Areas
ANTHBOT orders are shipped to the contiguous United States (does not include outlying islands and overseas territories), Canada and most countries in Europe (Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary , Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom).
Countries not mentioned in the list cannot be shipped at this time.
Shipping Information
Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delays, and other losses caused by incorrect shipping information that customers have provided.
Damages
If you received your order damaged, please contact ANTHBOT Support within 7 business days support@anthbot.com .
We are not responsible for any losses, including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods as they may be required to file a claim against the shipping carrier.
Returns Policy
Our Refund Policy provides detailed information about options and procedures for returning your order.
Shipping Support
For order and shipping-related inquiries, please contact us at contact@anthbot.com .
For return requests and instructions to return any products, please contact ANTHBOT support at support@anthbot.com .